We have great confidence in our products. Should your treatment for any reason not give you any results at all, even though you have carefully followed our instructions and recommendations, we will replace you. That means if you don’t get results you will get your money back!


Growing lashes or brows is a process, and it doesn’t happen overnight. Also, hair growth may vary from person to person. Some may respond quicker to the active ingredients, while others are slower to grow. 

How Do I Claim?

If you have used our growth products as recommended for 90 days, you are eligible for our G
rowth Guarantee! Simply follow these 5 steps to qualify for a refund:

1.Take a photo of your eyelashes/eyebrows the day of your 1st application with a time stamp.

2. Complete 30 days of consecutive application and take a picture with a timestamp.

3. Complete 60 days & 90 days of consecutive application and take a picture with a timestamp. The photos must be taken at the same angle, the same light and with the same camera (eg your mobile camera).

4. Email with your 3 time stamped photos.

5. Allow 3 business days for your application to be processed. Once processed, you will receive an email. For more information, please read our terms and conditions.


The result guarantee can only be used on first-purchase products.