Return Policy

Easy to return!

-You are always entitled to return your product(s) within 14 days from the time of receiving your order. You may return the product(s) online. Please note that we charge 79 kr for the return shipping. This also applies to uncollected packages that are returned to us. The cost will be deducted from your refund.

- Make your return smoothly via our return center.

- All products you return must be in the same condition as they were when you received them. Returned products are not accepted if they have been used, washed or handled carelessly. Each product will be inspected upon return.

- If you would like to change your product to a different color or size, please return the product you do not want to keep and place a new order.

- For hygienic reasons, earrings are sealed, in the event of a broken seal, open purchase or exchange rights do not apply.

- If your return is accepted, you will be refunded for the returned products back to the payment method used at the time of purchase.

- If we receive a return in unsuitable condition, a refund will not be issued but the product / products will be sent back to you. We as a company bear this shipping cost.

- The products you wish to return are your responsibility until we receive them. It can be a good idea to save your return receipt as well as proof of the value of the products you have returned.

- We are not responsible for products that are returned to us by mistake.

- Usually it takes 3 days for returns to be received and handled. Once your return has been processed, a refund will be issued to your original payment method, this may take up to 5 business days. We will keep you updated during the return process and send you an email when the process is complete.

- If you have any questions regarding your refund, please contact us at lenoites@lenoites.com.

- Make your return smoothly via our return center.